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Shipping & Delivery

• Does the Pro-store deliver to my country?

How soon can I receive my goods?

How much does delivery to my country cos?

• Do I have to pay customs duties?

 

  • Does the Pro-Store deliver to my country?

 

The Pro-Store.it delivers products worldwide.Pro-Store.it works with world class logistic operators that make sure that we can reach remote destination around the world. If work address, home address or temporary residency, we make sure, that the products will reach you where you are. In order to take delivery of your order at the soonest if you are not available, we suggest to nominate an address and person of your trust, that is in attendance during business working hours to receive your parcel. You can specify a delivery address of your choice in the checkout process.

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  • How soon can I receive my goods?

 

The Pro-Store.it staff will try, that orders placed for stock items are processed on the same working day the order has been received (Pre-orders excluded), provided that the payment of your order has been confirmed. During peak seasons, delays can be expected and we will inform you of such delays via email.

 

Orders for shipment to Italy will be shipped with our partner GLS parcel service.

International orders will be shipped with our logistic partners. The majority of shipments are being delivered by UPS. Other premium parcel carrier service companies such as FEDEX or TNT are used for shipments to certain countries.

Shipments that exceed box sizes and can be packed on a pallet, may be shipped with our premium cargo logistics partner. You will be informed via email if the size of your order applies to cargo shipments.

 

Estimated delivery times:

 

Italy 1-3 working days

Europe 2-5 working days

Rest of the world 5-10 working days

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  • How much does shipping to my country cost?

 

We try to make our shipping costs nice an easy for you to enjoy the shopping experience and to forget about hidden shipping charges. However, there are few items in our portfolio - AeroTech Evolution TSA, Atlas and Travel Plus bike bags - that requires the application of special shipping conditions, being a volume item with extraordinary shipping costs. We don’t ask you to carry the bucket, but to contribute to make our offer possible!

 

ITALY 10€ / FREE SHIPPING for orders ABOVE 79.00€

 

EUROPE 10€ / FREE SHIPPING for orders ABOVE 79.00€

 

Rest of the world 10€ *

 

(*)The products AeroTech Evolution TSA & Travel Plus Tandem the shipping cost will be 100.00€

 

If you happen to resist to our special shipping rates, we may offer you to collect the goods at our warehouse. Please contact us, if this is a viable option for you! This email address is being protected from spambots. You need JavaScript enabled to view it.

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  • Do I have to pay custom duties?

 

The recipient of an international (Outside Europe) shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for further information. 

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws

 

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